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Ecommerce Manager

Full Time

+1

London

£40k p.a.

The London Transport Museum is looking for a dedicated Ecommerce Manager. This is a 6-month contract based in London, hybrid role.

The role

Key accountabilities:

  • To manage the ecommerce team in the day-to-day operation of the online webshop.
  • Manage delivery of the ecommerce strategy, including growth in website traffic, database, conversion rates, repeat customers and average order value.
  • Work with Retail Merchandiser to produce periodic KPI reports for the online shop.
  • Maintaining third-party service provider contracts, ensure partnerships are operating effectively to maximise sales and margin.
  • Work closely with the Buying Team to ensure the vision for the product offer is reflected in the online shop.
  • Manage and maintain the customer shopping journey, identifying opportunities and implementing fixes.
  • Work with the Marketing Manager to utilise the online customer database, with appropriate segmentation of data for marketing ecommerce.
  • Be involved in the planning and development of regular e-newsletters for the retail team to drive online sales and turnover.

How you’ll dazzle us

  • Sound knowledge of ecommerce in the retail sector.
  • Technical knowledge of web tools and processes.
  • Demonstrable experience of working with Magento online platform.
  • Sound understanding of EPOS and finance systems – knowledge of Futura and SAP is desirable.
  • Knowledge of increasing sales and profit.
  • Strong analytical skills.
  • Strong leadership skills to inspire and motivate teams.
  • Strong Excel skills.
  • Organised and methodical with good attention to detail.
  • Excellent collaborative skills and the ability to contribute to creating a productive working environment.
  • Proactive, self-motivated, and experienced in managing multiple priorities.
  • Calm under pressure and able to organise and prioritise workload.

What’s next?

Apply now via the form below!

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