The London Transport Museum is looking for a dedicated Ecommerce Manager. This is a 6-month contract based in London, hybrid role.
The role
Key accountabilities:
- To manage the ecommerce team in the day-to-day operation of the online webshop.
- Manage delivery of the ecommerce strategy, including growth in website traffic, database, conversion rates, repeat customers and average order value.
- Work with Retail Merchandiser to produce periodic KPI reports for the online shop.
- Maintaining third-party service provider contracts, ensure partnerships are operating effectively to maximise sales and margin.
- Work closely with the Buying Team to ensure the vision for the product offer is reflected in the online shop.
- Manage and maintain the customer shopping journey, identifying opportunities and implementing fixes.
- Work with the Marketing Manager to utilise the online customer database, with appropriate segmentation of data for marketing ecommerce.
- Be involved in the planning and development of regular e-newsletters for the retail team to drive online sales and turnover.
How you’ll dazzle us
- Sound knowledge of ecommerce in the retail sector.
- Technical knowledge of web tools and processes.
- Demonstrable experience of working with Magento online platform.
- Sound understanding of EPOS and finance systems – knowledge of Futura and SAP is desirable.
- Knowledge of increasing sales and profit.
- Strong analytical skills.
- Strong leadership skills to inspire and motivate teams.
- Strong Excel skills.
- Organised and methodical with good attention to detail.
- Excellent collaborative skills and the ability to contribute to creating a productive working environment.
- Proactive, self-motivated, and experienced in managing multiple priorities.
- Calm under pressure and able to organise and prioritise workload.
What’s next?
Apply now via the form below!
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