Brand Ambassador

A luxury wellness brand is looking for a Brand Ambassador to be based in London at a leading luxury department store.

The role

Key Responsibilities:

Sales and Customer Service:

• Drive sales through effective customer engagement and expert product knowledge.
• Achieve and exceed sales targets, implementing strategies to boost performance.
• Provide personalised consultations, educating customers on the benefits of the products.
• Maintain a deep understanding of the product portfolio.

Operational Excellence:

• Ensure the counter is impeccably presented and stocked at all times.
• Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines.
• Monitor and report on sales performance, customer feedback, and market trends.

Brand Representation:

• Act as the face of the brand, upholding the brand’s prestige and values.
• Build and maintain strong relationships with store staff and customers.
• Coordinate with marketing and PR teams for in-store events and promotions.

How you’ll dazzle us

You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

What’s next

If this sounds like you, apply now via the form below!